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faqs + policies

service policy

PAYMENTS:

 

If you are paying with a credit card or paying through Paypal there will be an additional $7.00 fee assessed to cover the service charge.**

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All deposits will now include a $3 PayPal service fee.  THIS FEE DOES NOT GO TOWARDS YOUR FINAL BALANCE. 

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All appointments require a deposit. You can make appointment through the website or in person. If you make an appointment in person a deposit will still be needed. (This does not apply to clients with standing appointments).

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We accept PayPal, Cash App, Credit Cards, Apple Pay, Zelle and Cash. (Only PayPal form of payment has a fee.)

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Late/Cancellation:

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There is 10 minute grace period, at the 11th minute your appointment is automatically canceled, and your deposit is forfeited. A new deposit will be needed to book another appointment. (Even if you are walking in the door on the 11th minute the appointment is still canceled NO EXCEPTIONS).

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If you fail to cancel/ reschedule within 24 hours prior to your scheduled appointment your deposit is forfeited, and a new deposit will have to be paid to book another appt. In addition a $35 fee assessed to your next Hello, Gorgeous! Beauty service. (ex. your appt. is for 3pm on Tuesday, you need to cancel or reschedule by 3pm Monday.)

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If you are running late, please call before your scheduled appointment. DO NOT call after your appointment time has started to say you are running late.

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Extras:

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Please come with clean lashes. There should not be any make-up, old glue from strip lashes, dirt, oil or debris on your lashes. If any of the above have to be removed a $30 fee will be assessed to the final bill.

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It is the responsibility of the client to keep up with their scheduled appointments, and in-fills.

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All deposit are non-refundable, and can only be transferred one-time.

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MONDAYS ARE FOR MICROBLADING ONLY, if you book a Monday for a lash service your deposit will be forfeited.

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