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faqs + policies
If you are paying with a credit card or paying through Paypal there will be an additional $7.00 fee assessed to cover the service charge.**
All deposits will now include a $3 PayPal service fee. THIS FEE DOES NOT GO TOWARDS YOUR FINAL BALANCE.
All appointments require a deposit. You can make appointment through the website or in person. If you make an appointment in person a deposit will still be needed. (This does not apply to clients with standing appointments).
We accept PayPal, Cash App, Credit Cards, Apple Pay, Zelle and Cash. (Only PayPal form of payment has a fee.)
There is 10 minute grace period, at the 11th minute your appointment is automatically canceled, and your deposit is forfeited. A new deposit will be needed to book another appointment. (Even if you are walking in the door on the 11th minute the appointment is still canceled NO EXCEPTIONS).
If you fail to cancel/ reschedule within 24 hours prior to your scheduled appointment your deposit is forfeited, and a new deposit will have to be paid to book another appt. In addition a $35 fee assessed to your next Hello, Gorgeous! Beauty service. (ex. your appt. is for 3pm on Tuesday, you need to cancel or reschedule by 3pm Monday.)
If you are running late, please call before your scheduled appointment. DO NOT call after your appointment time has started to say you are running late.
Please come with clean lashes. There should not be any make-up, old glue from strip lashes, dirt, oil or debris on your lashes. If any of the above have to be removed a $30 fee will be assessed to the final bill.
It is the responsibility of the client to keep up with their scheduled appointments, and in-fills.
All deposit are non-refundable, and can only be transferred one-time.
MONDAYS ARE FOR MICROBLADING ONLY, if you book a Monday for a lash service your deposit will be forfeited.